Privacy
Privacy
Policy
Policy
Chickadee Travel Privacy Policy:
Effective Date: April 8, 2025
1. Introduction
Welcome to Chickadee Travel ("we," "us," "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, https://chickadee.travel (the "Site"), inquire about our services, or book travel arrangements through us.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
We take pride in offering well-researched, authentic, and unforgettable experiences that allow our clients to truly immerse themselves in their vacation – and leave the details to us!
2. Information We Collect
We may collect various types of personal information, including:
Personal Identification Information: Name, postal address, email address, phone number, date of birth, gender, passport details, visa information, nationality, loyalty program numbers (e.g., frequent flyer).
Travel and Booking Information: Travel preferences (seat, meal, accessibility needs), destination interests, travel dates, accommodation details, flight/train/cruise details, car rental information, travel insurance details, itinerary information, emergency contact information.
Payment Information: Credit/debit card details (number, expiry date, CVV), billing address. (Note: Often, payment processing is handled by secure third-party providers, and we may only receive confirmation of payment, not full card details).
Communications Data: Records of your correspondence with us, including emails, chat messages, phone call notes, and inquiries submitted through website forms.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our Site, products, and services, including pages visited, time spent on pages, links clicked.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out forms on our Site (e.g., inquiry forms, booking requests), contact us via email, phone, or chat, subscribe to newsletters, or provide details during the booking process.
Automatically: As you navigate our Site, we may automatically collect Technical Data and Usage Data using cookies, server logs, and similar technologies. (See Section 8 on Cookies).
From Third Parties: We may receive information from travel suppliers (airlines, hotels, tour operators confirming bookings), payment processors, or analytics providers.
4. How We Use Your Information
We use your personal information for the following purposes:
To Provide Travel Services: To process your inquiries, make travel bookings (flights, hotels, tours, etc.), manage your reservations, issue tickets and vouchers, and fulfill your travel arrangements.
To Communicate With You: To respond to your requests, send booking confirmations and updates, provide customer support, and send important service-related notices.
For Payment Processing: To process payments for bookings and services.
For Marketing and Promotions: To send you newsletters, special offers, and other marketing communications if you have opted-in to receive them. You can opt-out at any time.
To Improve Our Services: To analyze website usage, understand customer preferences, personalize your experience, and improve our Site and service offerings.
For Legal and Security Purposes: To comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of our business and Site.
5. How We Share Your Information
To facilitate your travel arrangements, we need to share your personal information with various third parties, including:
Travel Suppliers: Airlines, hotels, cruise lines, tour operators, car rental companies, activity providers, ground handlers, and other suppliers necessary to fulfill your booking.
Global Distribution Systems (GDS): Reservation systems used to book flights, hotels, and other travel services.
Payment Processors: Secure third-party vendors who process your payments.
Technology Providers: Companies that provide IT infrastructure, website hosting, booking engine software, analytics, and communication tools.
Insurance Providers: If you purchase travel insurance through us.
Legal and Regulatory Authorities: When required by law, court order, or governmental regulation (e.g., customs/immigration authorities).
We only share the information necessary for these third parties to perform their specific functions and require them to protect your information in accordance with applicable laws and our standards where feasible. We do not sell your personal information to third parties for their own marketing purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include secure servers, encryption (where appropriate), and access controls. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance user experience, analyze site traffic, and potentially for marketing purposes. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.
9. Your Privacy Rights
Depending on your location and applicable laws (e.g., GDPR, CCPA/CPRA), you may have certain rights regarding your personal information, such as:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure (Deletion): Request deletion of your personal information, subject to certain legal limitations.
Right to Restrict Processing: Request limitation of how we use your information.
Right to Data Portability: Request your information in a structured, machine-readable format.
Right to Object: Object to the processing of your information (e.g., for direct marketing).
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Site and services are not directed at children under the age of 16 (or a different age as required by local law). We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child without consent, please contact us immediately.
11. International Data Transfers
As a travel agency, fulfilling your booking often requires transferring your personal information to travel suppliers and service providers located outside your country of residence, including destinations where data protection laws may differ. By using our services, you acknowledge and consent to these necessary transfers to facilitate your travel arrangements. We rely on the necessity of these transfers for the performance of our contract with you (your booking) or take steps to ensure appropriate safeguards are in place where required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and indicate the new effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Chickadee Travel
+1 612-315-1414
Chickadee Travel Privacy Policy:
Effective Date: April 8, 2025
1. Introduction
Welcome to Chickadee Travel ("we," "us," "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, https://chickadee.travel (the "Site"), inquire about our services, or book travel arrangements through us.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
We take pride in offering well-researched, authentic, and unforgettable experiences that allow our clients to truly immerse themselves in their vacation – and leave the details to us!
2. Information We Collect
We may collect various types of personal information, including:
Personal Identification Information: Name, postal address, email address, phone number, date of birth, gender, passport details, visa information, nationality, loyalty program numbers (e.g., frequent flyer).
Travel and Booking Information: Travel preferences (seat, meal, accessibility needs), destination interests, travel dates, accommodation details, flight/train/cruise details, car rental information, travel insurance details, itinerary information, emergency contact information.
Payment Information: Credit/debit card details (number, expiry date, CVV), billing address. (Note: Often, payment processing is handled by secure third-party providers, and we may only receive confirmation of payment, not full card details).
Communications Data: Records of your correspondence with us, including emails, chat messages, phone call notes, and inquiries submitted through website forms.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our Site, products, and services, including pages visited, time spent on pages, links clicked.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out forms on our Site (e.g., inquiry forms, booking requests), contact us via email, phone, or chat, subscribe to newsletters, or provide details during the booking process.
Automatically: As you navigate our Site, we may automatically collect Technical Data and Usage Data using cookies, server logs, and similar technologies. (See Section 8 on Cookies).
From Third Parties: We may receive information from travel suppliers (airlines, hotels, tour operators confirming bookings), payment processors, or analytics providers.
4. How We Use Your Information
We use your personal information for the following purposes:
To Provide Travel Services: To process your inquiries, make travel bookings (flights, hotels, tours, etc.), manage your reservations, issue tickets and vouchers, and fulfill your travel arrangements.
To Communicate With You: To respond to your requests, send booking confirmations and updates, provide customer support, and send important service-related notices.
For Payment Processing: To process payments for bookings and services.
For Marketing and Promotions: To send you newsletters, special offers, and other marketing communications if you have opted-in to receive them. You can opt-out at any time.
To Improve Our Services: To analyze website usage, understand customer preferences, personalize your experience, and improve our Site and service offerings.
For Legal and Security Purposes: To comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of our business and Site.
5. How We Share Your Information
To facilitate your travel arrangements, we need to share your personal information with various third parties, including:
Travel Suppliers: Airlines, hotels, cruise lines, tour operators, car rental companies, activity providers, ground handlers, and other suppliers necessary to fulfill your booking.
Global Distribution Systems (GDS): Reservation systems used to book flights, hotels, and other travel services.
Payment Processors: Secure third-party vendors who process your payments.
Technology Providers: Companies that provide IT infrastructure, website hosting, booking engine software, analytics, and communication tools.
Insurance Providers: If you purchase travel insurance through us.
Legal and Regulatory Authorities: When required by law, court order, or governmental regulation (e.g., customs/immigration authorities).
We only share the information necessary for these third parties to perform their specific functions and require them to protect your information in accordance with applicable laws and our standards where feasible. We do not sell your personal information to third parties for their own marketing purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include secure servers, encryption (where appropriate), and access controls. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance user experience, analyze site traffic, and potentially for marketing purposes. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.
9. Your Privacy Rights
Depending on your location and applicable laws (e.g., GDPR, CCPA/CPRA), you may have certain rights regarding your personal information, such as:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure (Deletion): Request deletion of your personal information, subject to certain legal limitations.
Right to Restrict Processing: Request limitation of how we use your information.
Right to Data Portability: Request your information in a structured, machine-readable format.
Right to Object: Object to the processing of your information (e.g., for direct marketing).
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Site and services are not directed at children under the age of 16 (or a different age as required by local law). We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child without consent, please contact us immediately.
11. International Data Transfers
As a travel agency, fulfilling your booking often requires transferring your personal information to travel suppliers and service providers located outside your country of residence, including destinations where data protection laws may differ. By using our services, you acknowledge and consent to these necessary transfers to facilitate your travel arrangements. We rely on the necessity of these transfers for the performance of our contract with you (your booking) or take steps to ensure appropriate safeguards are in place where required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and indicate the new effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Chickadee Travel
+1 612-315-1414
Chickadee Travel Privacy Policy:
Effective Date: April 8, 2025
1. Introduction
Welcome to Chickadee Travel ("we," "us," "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, https://chickadee.travel (the "Site"), inquire about our services, or book travel arrangements through us.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
We take pride in offering well-researched, authentic, and unforgettable experiences that allow our clients to truly immerse themselves in their vacation – and leave the details to us!
2. Information We Collect
We may collect various types of personal information, including:
Personal Identification Information: Name, postal address, email address, phone number, date of birth, gender, passport details, visa information, nationality, loyalty program numbers (e.g., frequent flyer).
Travel and Booking Information: Travel preferences (seat, meal, accessibility needs), destination interests, travel dates, accommodation details, flight/train/cruise details, car rental information, travel insurance details, itinerary information, emergency contact information.
Payment Information: Credit/debit card details (number, expiry date, CVV), billing address. (Note: Often, payment processing is handled by secure third-party providers, and we may only receive confirmation of payment, not full card details).
Communications Data: Records of your correspondence with us, including emails, chat messages, phone call notes, and inquiries submitted through website forms.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our Site, products, and services, including pages visited, time spent on pages, links clicked.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out forms on our Site (e.g., inquiry forms, booking requests), contact us via email, phone, or chat, subscribe to newsletters, or provide details during the booking process.
Automatically: As you navigate our Site, we may automatically collect Technical Data and Usage Data using cookies, server logs, and similar technologies. (See Section 8 on Cookies).
From Third Parties: We may receive information from travel suppliers (airlines, hotels, tour operators confirming bookings), payment processors, or analytics providers.
4. How We Use Your Information
We use your personal information for the following purposes:
To Provide Travel Services: To process your inquiries, make travel bookings (flights, hotels, tours, etc.), manage your reservations, issue tickets and vouchers, and fulfill your travel arrangements.
To Communicate With You: To respond to your requests, send booking confirmations and updates, provide customer support, and send important service-related notices.
For Payment Processing: To process payments for bookings and services.
For Marketing and Promotions: To send you newsletters, special offers, and other marketing communications if you have opted-in to receive them. You can opt-out at any time.
To Improve Our Services: To analyze website usage, understand customer preferences, personalize your experience, and improve our Site and service offerings.
For Legal and Security Purposes: To comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of our business and Site.
5. How We Share Your Information
To facilitate your travel arrangements, we need to share your personal information with various third parties, including:
Travel Suppliers: Airlines, hotels, cruise lines, tour operators, car rental companies, activity providers, ground handlers, and other suppliers necessary to fulfill your booking.
Global Distribution Systems (GDS): Reservation systems used to book flights, hotels, and other travel services.
Payment Processors: Secure third-party vendors who process your payments.
Technology Providers: Companies that provide IT infrastructure, website hosting, booking engine software, analytics, and communication tools.
Insurance Providers: If you purchase travel insurance through us.
Legal and Regulatory Authorities: When required by law, court order, or governmental regulation (e.g., customs/immigration authorities).
We only share the information necessary for these third parties to perform their specific functions and require them to protect your information in accordance with applicable laws and our standards where feasible. We do not sell your personal information to third parties for their own marketing purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include secure servers, encryption (where appropriate), and access controls. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance user experience, analyze site traffic, and potentially for marketing purposes. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.
9. Your Privacy Rights
Depending on your location and applicable laws (e.g., GDPR, CCPA/CPRA), you may have certain rights regarding your personal information, such as:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure (Deletion): Request deletion of your personal information, subject to certain legal limitations.
Right to Restrict Processing: Request limitation of how we use your information.
Right to Data Portability: Request your information in a structured, machine-readable format.
Right to Object: Object to the processing of your information (e.g., for direct marketing).
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Site and services are not directed at children under the age of 16 (or a different age as required by local law). We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child without consent, please contact us immediately.
11. International Data Transfers
As a travel agency, fulfilling your booking often requires transferring your personal information to travel suppliers and service providers located outside your country of residence, including destinations where data protection laws may differ. By using our services, you acknowledge and consent to these necessary transfers to facilitate your travel arrangements. We rely on the necessity of these transfers for the performance of our contract with you (your booking) or take steps to ensure appropriate safeguards are in place where required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and indicate the new effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Chickadee Travel
+1 612-315-1414
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