Privacy Policy

1. Information We Collect

We may collect personal information necessary to plan, book, and manage your travel arrangements.

Information You Provide to Us

This may include:

• Full name
• Date of birth
• Mailing address
• Email address
• Phone number
• Passport details
• Known traveler numbers
• Emergency contact information
• Payment and billing information
• Travel preferences
• Travel companions' information
• Health or accessibility information you voluntarily provide for travel accommodations

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage information
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Arrange and manage travel bookings
• Communicate regarding your travel plans
• Process payments and invoices
• Provide customer support
• Send travel updates and itinerary information
• Recommend travel services or promotions
• Improve our services and website functionality
• Comply with legal obligations
• Protect against fraud, unauthorized transactions, or misuse

3. Sharing Your Information

To provide travel services, we may share your information with third parties, including:

• Airlines
• Hotels and resorts
• Cruise lines
• Tour operators
• Transportation providers
• Travel insurance providers
• Payment processors
• Technology vendors and booking platforms

We share only the information reasonably necessary to facilitate your travel arrangements and related services.

We may also disclose information:

• if required by law,
• to comply with legal processes,
• to protect our rights or property,
• or in connection with a business transfer, merger, or acquisition.

4. Payment Information

Chickadee Travel, LLC uses secure third-party payment processors, booking systems, and commercially reasonable safeguards to protect payment information submitted in connection with travel services.

In certain circumstances, we may securely store payment information, including credit card details, for authorized business purposes such as processing travel bookings, future authorized transactions, managing reservations, or facilitating travel-related services requested by the client.

By providing payment information, you authorize Chickadee Travel, LLC to use, store, and transmit your payment information to relevant Suppliers, payment processors, and authorized service providers as necessary to process approved travel transactions and related services.

While we take reasonable measures to safeguard payment information, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, Chickadee Travel, LLC cannot guarantee absolute security of payment information transmitted electronically.

5. Travel Documents and Sensitive Information

Certain travel bookings may require collection of sensitive personal information, including passport details, government-issued identification, or health-related information required by Suppliers or destination governments.

By providing such information, you consent to our use and disclosure of that information as necessary to arrange your travel services.

6. Marketing Communications

We may send you:

• travel offers,
• newsletters,
• promotions,
• or updates about our services.

You may opt out of marketing communications at any time by:

• clicking the unsubscribe link in emails,
• or contacting us directly.

Even if you opt out of marketing communications, we may still send transactional or service-related communications regarding your bookings or inquiries.

7. Cookies and Cloudflare Analytics

This website uses first-party, Cloudflare-native analytics to understand traffic, measure contact and insurance-quote intent, and improve site performance. We do not use Google Analytics.

First-party analytics is enabled by default when you visit the site. While analytics is active, our Cloudflare Worker sets secure, first-party cookies for:

• your analytics status, retained for up to one year;
• a random pseudonymous visitor identifier, retained for up to 90 days;
• a random pseudonymous session identifier, which expires after 30 minutes and is renewed while the session remains active.

Our custom Cloudflare Analytics Engine dataset may receive the page path, broad device class, normalized campaign labels, and the placement and destination of a contact or Faye quote link you activate. We do not intentionally send names, email addresses, travel-form responses, full browser details, or raw IP addresses to that custom dataset.

Cloudflare injects a privacy-choice overlay into this website. You may opt out through that Cloudflare control without losing website functionality. The site applies Cloudflare consent updates when they are reported by the overlay. Opting out clears our analytics identity cookies and prevents our tracked redirect routes from recording conversion intent. A non-identifying first-party opt-out cookie may be retained for up to one year so that choice is honored reliably.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only as long as reasonably necessary to:

• provide services,
• comply with legal and accounting obligations,
• resolve disputes,
• enforce agreements,
• and maintain business records.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites or providers.

We encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children without parental consent.

12. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• request access to your information,
• request correction of inaccurate information,
• request deletion of certain information,
• withdraw consent where applicable,
• or opt out of marketing communications.

To exercise these rights, please contact us using the information below.

13. International Travel and Data Transfers

Because travel services often involve international Suppliers and destinations, your personal information may be transferred to and processed in countries outside your state or country of residence, which may have different privacy laws and protections.

By using our services, you consent to such transfers where necessary to provide travel services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Your continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact: